Zoom Appointment Guidelines

Be logged-in and ready for your appointment at least 5 minutes before the scheduled time. If you are late, your appointment will be cancelled and marked as a no-show.

If you no-show your advising appointment during peak registration planning times, you will not be allowed to reschedule the appointment until after the peak registration period has passed. During that time, you are welcome to submit one of our advising forms for assistance from our office. 

Peak Registration Planning:

February 15th - March 31st

September 15th - October 31st

We highly recommend using a computer or laptop over using a phone for the best appointment experience. We also recommend using the Zoom program over opening appointments in your browser.

Find a quiet and secluded location with a neutral wall or backdrop.

Utilize headphones if other individuals could be within listening proximity.

To prevent missing your appointment due to technical difficulties:

• Make sure you have a reliable internet connection.
• Open Zoom prior to the meeting. You can access a "How-to Video" on the confirmation email you were sent.
• Make sure your webcam and microphone are on and working.
• Before starting, adjust the camera to an appropriate angle and test your microphone. Make sure to click "Join Audio Conference by Computer." 

Neither the advisor nor the student has permission to record Zoom appointments.

• Zoom advising appointments should be treated with the same professionalism as in-person advising appointments
• Dress as if you were meeting your advisor in their office. FULL clothing is required.
• During your appointment, do not leave the camera window or walk around. You should remain engaged throughout the online advising session.
• Do not engage in conversation with those around you during the appointment. Outside conversations distract from the appointment and violate FERPA guidelines.

Guests

Federal regulations (FERPA) require access granted by the student to participate in an advising session. Access can be granted through the Bobcat Family Portal. If a guest or family member is present, we will verify that they have an active connection before starting; if access has not been granted, your appointment will be canceled and rescheduled.